Crypto FAQ
Unlock deeper crypto insights and accelerate growth with our AI analytics. Make data-driven decisions to deliver stronger results.
Your security comes first. At BrynCap, we use bank‑grade encryption, two‑factor authentication (2FA), and cold storage to protect your digital assets. We adhere to stringent financial regulations in Australia and undergo regular, independent audits. Your funds are insured against unauthorised access, so you can trade with confidence on our trading platform.
- Step-by-step guidance and 24/7 support
- Practise risk‑free with a demo account and virtual funds
- Automated tools that handle the heavy lifting for you
- Start with as little as and build your skills as you trade.
For most regions, withdrawals to bank cards are processed within 1-3 business days. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Actual processing times may vary based on your bank and verification status.
We monetise through premium features and volume-based partnerships with exchanges, not by charging user fees. There are no hidden costs — on our trading platform you’ll always see the exact transaction amount before you confirm.
Yes. BrynCap is available in most countries worldwide (98+ and growing). During sign up, select your country to confirm availability and view localised payment options. As a trusted trading platform, we comply with all local regulations to help keep your trading safe and legal.
- AI-powered recommendations - Receive personalised coin picks aligned with your risk profile
- Ready-made portfolios — curated bundles (e.g. "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy/sell alerts for leading cryptocurrencies
We’re here 24/7 via live chat and email at info@bryncap.com. For urgent enquiries, our average response time is under 15 minutes.
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Licensed Service
- Registered with [FinCEN, FCA, CySEC] regulators
- Regular audits conducted by independent firms
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Country-Specific Rules
- Automatic geo-compliance: Our platform automatically adapts to your country’s regulations
- KYC verification is required where mandated by law.
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Your Funds Are Secure
- Bank‑level security, just like your online banking
- 95% of assets are stored offline in cold storage
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA or SWIFT - 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT - 0% fees)
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For any enquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get set up. If you experience any issues with your trading partner’s support, reach out to us and we’ll work to resolve them.
Support Hours
Our customer support team is available 24/7. On the rare occasion you can’t reach us immediately, our specialists will respond to your request as soon as possible.
